iwa Mart Trading

Frequently Asked Questions

Frequently asked questions
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Your products will deliver within one to six days of your order, and reach your doorstep. Each product at iwaMart has an estimated delivery time that you can find in the product description.
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted - then simply notify us, and we’ll give you a refund.
If you have not yet received your delivery notification you can amend your details online via or our Whatsapp. If you are unable to modify your delivery details here, please contact the Whatsapp Service.
For order above Dhs1000 delivery is absolutely free. For orders below Dhs1000 there is a normal fee charged for delivery or depend upon.